Privacy Policy

Last Updated: 4/3/2026

Introduction

This privacy policy describes how Our Dealership ("we," "us," or "our") collects, uses, and protects your personal information when you interact with our website, chat, SMS, email, and messaging services.

Information We Collect

Name and contact information (phone number, email address)
Vehicle preferences and inquiries
Communication history through our chat, SMS, email, and messaging channels
Technical data such as IP address and browser information (collected automatically when you interact with our services)

AI-Assisted Communication

Our services use AI-powered technology to assist in responding to your inquiries. Your messages and conversation history may be processed by third-party AI providers to generate responses. AI-generated responses are informational only and should not be relied upon as guarantees. Please verify important details (pricing, availability, hours) directly with our staff.

SMS/Text Messaging

If you provide your phone number and consent to receive text messages:

We may contact you via SMS regarding vehicle inquiries you initiated
Message frequency varies (typically 2-5 messages per inquiry)
Message and data rates may apply
Automated SMS will not be sent between 9:00 PM and 8:00 AM your local time. If you contact us during quiet hours, we may respond within 30 minutes.
You can opt out anytime by replying STOP
For help, reply HELP or contact us below

How We Use Your Information

Respond to your inquiries about vehicles
Schedule appointments and test drives
Send follow-up communications related to your inquiry
Provide customer service and support
Track email delivery and engagement (e.g., opens and clicks) to improve our communications

Service Providers

To deliver our services, your information may be processed by trusted third-party service providers for the purposes of SMS delivery, email delivery, AI-powered responses, and messaging. These providers are contractually limited to using your data only to perform services on our behalf.

Your mobile information is protected: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent.

Data Security & Retention

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by law. Consent records may be retained for legal compliance purposes.

Your Rights

You have the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Opt out of communications at any time

To exercise any of these rights, contact us using the information below.

Terms of Service

Your use of our services is also governed by our Terms of Service.

Contact Us

Our Dealership
Email: privacy@zakii.zakii.ai
Website: https://zakii.zakii.ai